Tillerman Tea has never sold, traded or shared one piece of customer information — and assure you that under no circumstance will we ever do so.
The information that you provide to us is used solely to fulfill your order or to add you to our email newsletter recipient list, and it will be viewed only by our in-house Customer Service staff.
Here is a brief overview of all of the information that we require from you, and why:
1. Your E-mail Address:
Your e-mail address is used to create and access your account, and is only used for the following express purposes:
- To serve as a unique, easy-to-remember username for your Tillerman account.
- To keep you informed as to the status of your order (confirming the completion, packing, shipping and/or cancellation of your order).
- To provide means by which our Customer Service department can contact you, should we have a question about your order.
2. Your Billing & Shipping Address(es):
We collect address information for the sole purposes of verifying your credit card, shipping your orders
3. Your Telephone Number:
In the event that our Customer Service department needs to contact with a question regarding the fulfillment of your order, we will want to contact you as fast as possible. The most common problems we encounter are credit card typos or declines, and issues of product availability.
4. Your Credit Card Number:
No credit card numbers reside anywhere on the Tillerman Tea server.